Privacy Notice

Effective date: May 21, 2025

  1. Your Privacy Commitment

    At gamecore.it.com, protecting your personal data is our foremost concern. This notice explains what information we gather, how we use it, and the steps we take to preserve your privacy.

  2. Information We Collect

    To deliver and enhance our services, we collect:

    • Profile Details: username, email address, date of birth, and gaming preferences.
    • Transaction Records: purchase history, license keys, transaction dates, and encrypted payment details.
    • Technical Data: device model, operating system, browser type, IP address, and session duration.
    • Usage Metrics: in-game activity, achievements, forum posts, and support inquiries.
    • Cookies & Tracking: cookie and local storage data to remember your settings and customise your experience.
  3. Why We Use Your Data

    We process your information to:

    • Enhance Performance: optimise load times and navigation.
    • Personalise Offers: recommend games and promotions based on your interests.
    • Secure Accounts: detect and prevent fraudulent activity.
    • Improve Support: expedite assistance by referencing your account history.
    • Send Updates: deliver news and deals you can opt out of at any time.
  4. Data Protection Measures

    We employ robust safeguards:

    • Encryption: SSL/TLS in transit and AES-256 at rest.
    • Access Controls: restricted permissions for authorised staff only.
    • Regular Audits: third-party security assessments and penetration testing.
    • Incident Response: continuous monitoring and rapid threat mitigation.
  5. Sharing Your Information

    We do not sell your data. We may share it with:

    • Service Providers: hosting, payment processors, and email services bound by confidentiality agreements.
    • Affiliated Companies: to maintain consistent account management across our services.
    • Legal Authorities: when required by law or to protect our rights.

    All partners are contractually obligated to use your information solely for the purposes we specify.

  6. Your Rights

    Under applicable regulations, you may:

    • Access: request a copy of your personal data.
    • Rectification: correct any inaccuracies.
    • Erasure: ask us to delete your data, subject to legal requirements.
    • Restriction: limit certain processing activities, such as marketing.
    • Portability: receive your data in a machine-readable format.

    To exercise these rights, contact us at [email protected] or via your account settings.

  7. International Transfers

    Your data may be stored or processed outside the UK. We implement GDPR-compliant safeguards, including standard contractual clauses, to protect your information.

  8. Children’s Privacy

    We do not knowingly collect data from individuals under 13. If we identify such data without consent, we promptly delete it.

  9. Policy Updates

    We may update this notice from time to time. Significant changes will be posted here and, if required, communicated via email.

  10. Contact Us

    For questions or to exercise your data rights, reach out to us:

    Email: [email protected]
    Address: 14 Fern Road, Southampton SO17 1FN